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3.25.20 Pine Creek Vet Considered Essential Business for Stay-at-home Order

By now, most of you have heard of the a state wide stay-at-home order Governor Polis issued in Colorado in effect until April 11th. Click Here to see the latest order.

As a health care provider, we are considered “essential business” and therefore are allowed to remain open while we continue to take the utmost precaution in protecting you, our clients, and our amazing staff! The AVMA deems veterinary practices as essential business as we provide, among many others, the following essential services:

1. Frontline veterinary practitioners and staff are among the healthcare professionals who provide surveillance for diseases deemed reportable by state and federal governments, including zoonotic diseases, such as rabies, Leptospirosis and Lyme Disease. They are also responsible for issuing certificates of veterinary inspection that are required for the movement of animals between states and countries, including those entering the food supply.

2. Veterinary practices provide medical and surgical care daily for critically ill and injured animals.

3. Veterinarians provide care for service and therapy animals, supporting both animal and human welfare.

4. Veterinarians and our support staff are trusted professionals involved in disaster situations. While perhaps different from a statutory and regulatory perspective, the training, education, and experience of veterinarians and our staff in disasters are clearly transferable skills in whatever COVID-19 risk mitigation is deemed necessary.

The doctors and staff at PCVH are also closely monitoring dogs and cats for any possible signs of transmission of COVID-19 to our pets. “It is still the opinion of experts that COVID-19 is primarily transmitted person-to-person and supports the recommendation against testing pets for the COVID-19 virus. For dogs or cats presenting with respiratory signs, the recommendation is to contact a veterinarian to test for more (other) common respiratory pathogens”. One of the nation’s leading veterinary diagnostic company, IDEXX, has completed testing of thousands of dogs and cats for COVID-19 and all have returned NEGATIVE!

We thank you for your continued support as we provide an essential service to our community and to your pets. Your support also enables us to continue to keep our amazing, caring and loyal staff employed. We are going to continue to provide essential medical and surgical care for your pets, while we continue to maintain strict sanitation against COVID-19 and follow all guidelines for community and staff safety against COVID-19. Please let me reassure you, at present, there is no indication that your pets can transmit or carry COVID-19.

3.23.20 Elective and Nonessential Surgeries or Procedures Suspended

AVMA: COVID-19 FAQ for Pet Owners
AAHA: First dog to test positive for COVID-19 dies

3.20.20 Elective and Nonessential Surgeries or Procedures Suspended

Governor Polis signed an executive order today suspending elective and nonessential surgeries and procedures “to preserve important medical equipment, like personal protective equipment and ventilators, needed to combat COVID-19.” To view the complete executive order click here. This order goes into effect Monday, March 23rd, 2020 and extends to at least April 14th, 2020. This execute order impacts our veterinary hospital and you, our clients. We will contact each client privately whose pet will be immediately affected by this order.

Here is an excerpt from the order as it pertains to our surgery patients:
A voluntary or elective surgery or procedure means that the surgery can be delayed for a minimum of three months without undue risk to the current or future health of the patient as determined by the guidelines developed by the hospital, surgical center or other treating medical facility.

Surgeries or procedures, whether medical, dental, or veterinary, may proceed if: (1) there is a threat to the patient’s life if the surgery or procedure is not performed; (2) there is a threat of permanent dysfunction of an extremity or organ system if the surgery or procedure is not performed; (3) there is a risk of metastasis or progression of staging of a disease or condition if the surgery or procedure is not performed; or (4) there is a risk that the patient’s condition will rapidly deteriorate if the surgery or procedure is not performed and there is a threat to life, or to an extremity or organ system, or of permanent dysfunction or disability.

The doctors and staff at PCVH WILL CONTINUE to provide medical and essential surgical procedures as well as provide emergency or urgent care for your pets, our patients!

For the protection of our employees and clients, we are updating our policy regarding appointment seen at our hospital. We ask all clients kindly adhere to the following guidelines when bringing your pet to our hospital:
* Upon arrival at PCVH, ALL clients are asked to call or text us from their car (719) 955-0966.
* We ask you stay either in their vehicle or outside in the open field observing the recommended 6 feet social distancing.
* Our staff will collect information from the client and explain how the appointment will work.
* You may either elect to wait (outside) while your pet is cared for OR you may drop-off your pet and return when your pet is ready for release from the hospital.
* A nurse, who will have a mask on, will meet you outside and escort your pet inside for their exam. The doctor will perform a complete exam and will communicate with clients by phone to discuss their findings, diagnosis, treatment recommendations, etc.
* Discharge instructions will be printed, and all medication prescriptions will be brought along with the pet back to the client at their vehicle.
* Reception team member will then call to obtain payment over the phone.

Please join us as, together, we pray for this terrible situation to soon end, for those who have endured the loss of a loved one, and for those dealing with the consequences of this terrible pandemic.

3.19.20 Updates to Appointment Scheduling

PCVH Family and Friends,
As we continue to navigate the challenges that COVID-19 poses our community, we have updated how we will see our patients until the situation has passed. Upon arriving at our hospital, please CALL or TEXT us at 719-955-0966 prior to entrance to the hospital In an effort to accommodate all of our clients and their pets, we will offer three different appointment options:

NOTE: The AVMA has requested we postpone routine annual physicals.

  1. Regular doctors appointment in hospital where you may STAY with your pet at all times in an exam room. In an effort to provide the utmost safety for you and our staff, we ask that you remain OUTSIDE and TEXT or CALL us at 719-955-0966 when you arrive at the hospital. We ask that you WAIT until we TEXT or CALL you back informing you that your examination room is ready for you to enter the hospital.
  2. Drop Off doctors appointment where you will remain OUTSIDE and TEXT or CALL us at 719-955-0966 when you arrive at the hospital. Our nurses will come outside to escort your pet into the hospital and the doctor will perform their examination as time permits through the day. You can then pick up your pet once our doctor calls you informing you that your pet is ready for pickup. Again, TEXT or CALL from the parking lot when you return and we will promptly bring your pet to your car.
  3. Variant – Drop Off exam appointments where you remain OUTSIDE and TEXT or CALL us at 719-955-0966 when you arrive at the hospital. Our nurses will come outside to escort your pet into the hospital and the doctor will perform their examination WHILE YOU WAIT OUTSIDE. The doctor will either call you or come out and discuss their findings. We will then bring your
    pet to your car.
  4. EMERGENCY examinations. We will continue to see emergency examinations immediately upon arrival to the hospital and understand if time does not permit you to call or text us from outside in the parking lot.

Curbside Pickup
If you need to pick up medications for your pet or other supplies, please CALL or TEXT us at 719-955-0966 and we will bring it right out to your vehicle.